Privacy Policy

Signature – a brand by Einstellungssache

1. General information

The protection of your personal data is important to us. We treat your personal information confidentially and in accordance with applicable data protection laws, including the General Data Protection Regulation (GDPR).

This Privacy Policy explains what personal data we collect, how and why we process it, and what rights you have in relation to your data. When you use this website, certain personal data may be collected. Personal data refers to any information that can be used to identify you personally.

Please note that data transmission via the internet (for example, email communication) may have security vulnerabilities. Complete protection against third-party access cannot be guaranteed.

By using this website, you acknowledge and accept the terms outlined in this Privacy Policy.

2. Responsible party

Data processing on this website is carried out by:

Signature – a brand by Einstellungssache

Responsible parties under GDPR:

Paula Dorn & Zoe Leigh

Email: info@signature-intl.com

3. How data is collected

Your data is collected in the following ways:

  • Data you provide directly, for example when contacting us via a form or email

  • Automatically collected data when visiting our website, such as browser type, operating system, IP address, and time of access

  • Data from third parties, where applicable, such as when logging in via external providers (e.g. Google or social platforms)

Automatically collected data is primarily technical and used to ensure proper website functionality, security, and performance analysis.

4. What data is collected

We may collect the following categories of data:

Non-personal data

Information that does not identify you personally, such as aggregated usage data, technical details, and general analytics.

Personal data

Information that can identify you directly or indirectly, including but not limited to:

  • Name

  • Email address

  • Phone number

  • IP address

  • Any information you voluntarily provide via contact forms or communication

If personal and non-personal data are combined, they will be treated as personal data for as long as they remain linked.

5. Why we process your data

We process your data for the following purposes:

  • To provide and operate our website and services

  • To communicate with you and respond to enquiries

  • To improve our services, content, and user experience

  • To analyse usage patterns and website performance

  • To ensure security, prevent fraud, and comply with legal obligations

  • To send updates or relevant information related to our services (you may unsubscribe at any time)

6. Disclosure of data to third parties

We may share your data with trusted service providers where necessary to operate our website and services, such as hosting providers or technical support partners.

Data may also be disclosed if required to:

  • Comply with legal obligations

  • Protect our rights, safety, or property

  • Investigate or prevent unlawful activity

  • Facilitate business changes such as mergers or restructuring

Non-personal, anonymised data may be shared at our discretion for analytical or business purposes.

7. Cookies and tracking technologies

Our website may use cookies and similar technologies (such as pixels or analytics tools) to enhance functionality, improve performance, and understand user behaviour.

You can manage or disable cookies through your browser settings. We do not share personal data with advertising networks without your explicit consent.

8. Data storage and international transfers

Data may be stored and processed in various jurisdictions, including within and outside the European Economic Area (EEA). Where data is transferred internationally, we ensure appropriate safeguards are in place in accordance with GDPR requirements.

9. Data retention

We retain personal data only for as long as necessary to fulfil the purposes outlined in this policy, comply with legal obligations, resolve disputes, or enforce agreements. Data may be corrected or deleted where inaccurate or no longer required.

10. Data security

Our website and hosting providers implement appropriate technical and organisational measures to protect your data, including secure servers and HTTPS encryption.

However, no method of data transmission is completely secure. We recommend avoiding the transmission of sensitive or confidential information via email or unsecured channels.

11. Minors

Our services are not intended for individuals under the age of legal majority. We do not knowingly collect personal data from minors. If we become aware that data has been collected from a minor, we will take steps to delete it promptly.

12. Your rights under GDPR

As an EU resident, you have the right to:

  • Request access to your personal data

  • Request correction or deletion of your data

  • Restrict or object to processing

  • Request data portability

  • Withdraw consent at any time

  • Lodge a complaint with a supervisory authority

To exercise these rights, please contact us using the details below.

13. Updates to this Privacy Policy

We may update this Privacy Policy from time to time. The most current version will always be published on this website. Continued use of our services constitutes acceptance of any changes.

14. Contact

If you have any questions regarding this Privacy Policy or how your data is processed, please contact us at:

info@signature-intl.com